4848
Pin Oak Park Drive Apt. 1308
Houston, TX 77081-2289 Mobile: 972.740.6502
Career Objective
To obtain a challenging and
rewarding management position leveraging my extensive experience in the IT and
SAP industries and utilizing my strengths, which are strong pre-sales and team
building skills.
Experience Summary
Independent Consultant
March 2003 - present
·
As part of the cutover team for a large multi-national oil
company, I developed the project plan for the 4.6C upgrade utilizing CBU. Additional responsibilities included working
with the functional teams to determine whether ICNV was a requirement and/or
necessary and working with the basis team to ensure that their detail execution
instructions are kept up-to-date through out the various mock upgrades and that
any lessons learned are captured, documented, and added to the plan. In addition, I am responsible for the
execution of the upgrade plan.
September 2002
·
Worked with a consulting firm in Portland, Ore. to create a
proposal for a large utility company utilizing RBE and additional upgrade
tools. A new tool was developed which
searches the customer’s Z programs for tables that have changed in the
upgrade, thus highlighting potential
problems and help prioritize testing efforts.
divine, Inc. Lisle,
IL
Senior SAP Specialist December
2000 to May 2002
·
As the SAP Upgrade Solution leader, I developed/refined
divine’s upgrade methodology by supplementing SAP’s ASAP methodology with
divine’s tools and experience. Actively
participated in the sales cycle for SAP upgrades: created sales presentations and project proposals, determined the
strategy, estimated the timelines and resources and presented the proposals to
the customer.
·
Developed divine’s Upgrade tools which find and categorize
SAP custom objects. The results of
divine’s tools are cross-referenced with SAP’s Reverse Business Engineer (RBE).
·
Performed numerous technical Upgrade Assessments, utilizing
RBE, divine tools, and the ASAP methodology.
The basis, ABAP, and interface areas were reviewed for operational and
upgrade issues. Reviewed the results of
the functional team interviews and created the upgrade proposal.
·
Managed, the operating system and database migration of a
SAP system from HP/UX and Informix to Windows 2000 and SQLServer for a
multi-national plumbing manufacturer.
Responsibilities included producing and tracking budgetary numbers,
coordinating sizing exercises and hardware configurations. Created, maintained, and monitored the
master project plan, including customer responsible subprojects (backup
solution and validation testing) throughout the project lifecycle.
Origin Technology in Business (Atos Origin) Dallas, TX
Director, ERP System Support January 2000 to November 2000
·
Founded and supervised a 15-person team responsible for
providing SAP Basis, i2 Basis, and Manugistics Basis support for assorted
customers. Implemented all support
processes, such as trouble tickets, after-hour support, critical outage
notifications, etc.
·
Worked with co-workers to develop “follow the sun” support
for Basis. This project entailed
creating processes so that support groups in Europe, Far East, and the US could
provide support during their work hours regardless of the geographic location
of the customer or the hardware.
·
Supervised the creation of intranet web-site containing
information needed to support to facilitate “follow the sun” support.
·
Technical project manager for a North American rollout of
SAP. Responsible for providing SAP
Basis support and the installation of all hardware, including non-SAP hardware
(Mercator, Mercator 4EC, Manugistics, TIB).
Coordinated the kernel installation (SAP configuration) with European
colleagues.
·
Managed the SAP and i2 technical support for the
implementation of a multi-national semi-conductor company.
·
Responsible for pre/post sales support for Basis and
Infrastructure service offerings, performing assessments in order to accurately
gauge hardware and staffing resource requirements. Negotiated contracts for new customers, responsible for contract
modifications for existing customers.
·
Created and maintained Origins ERP Managed Services
descriptions, Service Level Agreements, and Master Services Contracts for
Origin’s outsourcing and implementation customers. Responsible for preparing responses to RFP’s.
Lead SAP Basis
Consultant October 1997 to January 2000
·
Key member of sales team, responsible for presenting the
Basis service offerings, performing assessments in order to accurately gauge
resource requirements, and created the Service Level Agreements.
·
Worked on (1) implementation, and managed a SAP upgrade and
a data center move.
Texaco Houston,
TX
Team Leader, SAP
Basis Support June 1996 to October 1997
·
Founded and supervised a 10-person team responsible for the
basis support for the Star Enterprise SAP environment. The responsibilities of this team included
hardware, operating system, database, SAP basis, and ABAP Q&A. In addition, I planned, managed, and
performed a SAP upgrade during my tenure.
R/3 Technical Lead 1995 to June 1996
·
Responsible for the technical project management of the SAP
R/3 implementation. At the time of
implementation, this SAP project was the first downstream IS/OIL implementation
in America and one of the largest projects attempted on an NT platform.
Team Leader,
Infrastructure 1993 - 1995
·
Supervised a staff ranging from 10 - 15 people and
administered an eight million-dollar budget.
Responsibilities of the Infrastructure team, included Operations, UNIX
System Administration, and LAN Administration for an environment supporting
over 4,000 users.
Client server
Developer December 1991 - 1993
Texaco Houston, TX
Team Leader, Payroll Support 1989-1991
·
Responsible for the IT support of the Star Enterprise
Payroll system. This payroll and HR
system supported 10,000+ employees; running 3 pay cycles: salary, Union hourly,
and retail hourly. Implemented
procedures to make the payruns a repeatable process that could be monitored by
the operations staff.
JES3 System
Programmer 1985-1989
Mainframe Computer
Operator 1983-1985
Southwest Texas State University San Marcos, TX
B.A. in Computer Information Systems 1983
·
SAP Basis – NT/Oracle 4.x
·
SAP Basis – NT/Oracle 3.x
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ASAP
·
Dale Carnegie